Customer Service
Shipping Info

How will my order be shipped?

Shipping is via FedEx, UPS or DHL at cost based on the level of service you require to get your merchandise on time: Standard service or Rush service.

How much is the shipping? Does the shipping freight included?

FREE for standard shipping. Our pricing on the website (C/R) already includes shipping freight to one location in lower 48 U.S. states.

Do you ship outside of the United States?

Yes. Please contact us for a formal quote.

When will my order arrive?

Send your shipping update request to to verify your estimated delivery date. Typically, your orders do arrive by the date approved, but some unexpected issues happens, like power failure in the factory, bad weather during the transit and custom inspection, these may cause your order to arrive later than originally estimated. Please consult with your sales person if you require a 100% guaranteed delivery.